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We're all consumers, and at some point, we've all gotten the shaft. From roofers to retailers, you want to make sure you get your money's worth. That's why Consumer Investigator Deanna Dewberry is here. She's investigating your consumer complaints and offering practical advice with her Deanna's Do List.

Do you have a consumer problem? Dial Deanna. She's fighting for you. Email DDewberry@whec.com

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Cutting the Cord: Choosing a streaming device


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State to answer insurance questions for residents facing flooding


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Study: Twice as many credit card complaints in Rochester

According to the Federal Reserve, 72-percent of us have at least one credit card. So a new study by a consumer research group based in New York City called Value Penguin caught our eye...


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