U.S. Postal Service expanding 'Informed Delivery' program

April 10, 2017 06:13 PM

ROCHESTER -- Ever wonder what’s going to come in that mail today?

It will soon be easier to track your mail and you will know exactly what should be in your mailbox. The United States Postal Service is introducing a new program called “Informed Delivery.”

The program will lunch nationwide April 14. It is similar to tracking a package delivery. People who sign up for the program will be able to see a photo of letter mail scheduled to be delivered that day. If something is missing there will be a way to report it, hopefully informing customers sooner that they could be the victim of mail theft.

According to a USPS spokeswoman the program is free.

"The service is free. How often do you hear that?  The national rollout is April 14th; everyone should have access, but again it shouldn't cost you a penny. It is just sharing information we already have," said Karen Mazurkiewicz, USPS Spokeswoman.

Amanda Ciavarri: "There is no such thing as a free lunch. We know it has to be paid for somehow, so how is it working out there is no cost to the customers?"
Mazurkiewicz: "This is technology we are already using internally to sort the mail and for quality insurance, so we are just allowing people to see something we already have."

People can begin signing up for it Friday, April 14; click here for more information.

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Amanda Ciavarri

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