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'Not acceptable': Elder care expert says Blossom View failed family

November 02, 2017 11:28 PM

"What happened to that family is definitely not acceptable," says Mary Rose McBride.

Mary Rose McBride is the vice president of marketing and communications at Lifespan. She is talking about what happened to Wayne Tuper. His son, David Tuper, told News10NBC, "My father was admitted to Blossom View rehab facility short-term as a dementia patient to rehabilitate him so he could go back home."

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He continues, "I went in one morning, I opened his door and as soon as I opened his door I as soon as I opened the door he was no longer with us.”

Wayne Tuper was 80. His son tells us the family had not been notified of his passing.

McBride explains, "It's really shameful. The staff should have found that five minutes, look in the record, find the family and let them know what had happened."

We wanted to know more about Blossom View, also known as Sodus Rehabilitation and Nursing Center. McBride says you can check out any nursing facility online by going to Nursing Home Compare. So we looked up Blossom View. It's overall rating in below average.

"My father was there a short period of time and we felt like we couldn't leave him alone," says David Tuper. "It was frustrating."

News10NBC reached out to the facility. An administrator declined to comment. We also tried to speak to the owner, Personal Care, LLC. We're still waiting to hear back from someone there.

"If you're a family and you have someone in a nursing home and if there is an issue of care reach out to the ombudsman that's is assigned to that nursing home, that adult care facility," says McBride. "That person can be your advocate."

Lifespan phone: 585-244-8400

Credits

Lynette Adams

Copyright 2017 - WHEC-TV, LLC A Hubbard Broadcasting Company

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