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Frontier phone books now optional

Frontier phone books now optional

April 20, 2017 04:02 PM

Frontier Communications is no longer required to print telephone directories for all customers.

The New York State Public Service Commission granted the company permission Thursday, saving money and preventing roughly 11 million metric tons of waste from discarded telephone books. 

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Frontier will still supply free listings online and will print directories for customers who request them. It's required to tell each customer about the decision and post information to the Frontier Communications website.

WHECTV

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