Apple sorry about mapping service

Posted at: 10/01/2012 6:28 AM

It's not the kind of thing you expect to hear from any company president: our rival's product is better, so you should use it instead of ours. But that, in effect, is what Apple CEO Tim Cook is telling people about the new mapping feature on the iPhone 5.

Cook has apologized for the service - and is promising to fix it. Cook says the map app "fell short" of Apple's own hopes for it. In the meantime, Cook is inviting iPhone users to use Google until the Apple one is ready for prime time.

When Apple updated its iPhone and iPad operating system last week, it replaced Google Maps with its own map app. But users have complained the new software offers fewer details, lacks public transit directions and misplaces landmarks.

For example, New York's Madison Square Garden arena shows up as a green patch on Apple's app because the name contains the word "garden."

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