Top air travel complaints? Uncomfortable seats and limited leg room
Posted at: 02/28/2013 8:15 AM
TripAdvisor has released results of its annual air travel survey and found the top complaint from air travelers is uncomfortable seats and limited leg room.
Thirty-eight percent of those surveyed said more leg room is the most important improvement airlines need to make, but most were reluctant to pay a premium for it.
As for where passengers want to sit, 58-percent want a seat in the aisle.