NYSEG and RG&E give tips as Hurricane Sandy approaches
Posted at: 10/28/2012 10:40 AM
As hurricane Sandy sets its sight's on the east coast, NYSEG and RG&E continue to prepare for the storm’s potential impact here. They want customers to know some very important tips to keep in mind as Sandy moves into the area.
-Stay far away from downed power lines – even lines that appear "dead" can be deadly.
-Stay out of flooded basements because energized wiring or outlets below the water line may pose a hazard. Natural gas service in a flooded basement may also pose a danger. If a basement or home is in danger of flooding, customers should contact their utilities to turn off electricity and/or natural gas service.
-Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas, away from windows and doors, and never in a garage.
For electricity emergencies and to report power interruptions:
NYSEG - 1.800.572.1131
RG&E - 1.800.743.1701
For natural gas emergencies and to report suspected natural gas odors:
NYSEG - 1.800.572.1121
RG&E - 1.800.743.1702