QUICK LINKS:

I-Team 10 Update: Social Security mix-up

Created: 10/04/2013 2:40 PM WHEC.com
By: Berkeley Brean

I-Team 10 has an update from an investigation we did two months ago. A decade ago, the Social Security Administration gave Jennifer Lavigne's Social Security number to a woman in Florida with the exact same name. Since then, Jennifer says she's been harassed by phone companies, credit agencies and banks about debt racked up by the woman in Florida. After she exhausted all of her options,  Jennifer came to the I-Team.

After I-Team 10's story aired, Jennifer got a letter from Social Security saying they've removed the Florida woman from her number and a letter from the bank saying they've wiped all the debt off her name and cleared her credit. 

Jennifer Lavigne, helped by I-Team10, said, “I just feel like I can go about and do things and get credit cards if I need them or loans or when I'm ready to buy a house not worried about being let down by that because of this whole issue.”

If you have a problem you'd like the I-Team 10 to investigate, you can call the I-Team Hotline at 546-0772.



Rochester

Broken Clouds
62°
66° | 30°
  • Feels like: 62° F
  • Wind: S 5mph
  • Humidity: 25%
  • Mon Partly cloudy
    72° | 40°
  • Tue Showers possible
    60° | 50°
  • Wed Mostly cloudy
    49° | 37°
  • Thu Partly cloudy
    53° | 35°