Updated: 10/07/2013 7:02 PM
Created: 10/07/2013 5:01 PM WHEC.com
By: Berkeley Brean
We understand -- the whole process of the healthcare exchange is complicated. What insurance company do you want to go with? What kind of plan do you need? Instinctively you look for someone to guide you. But that's where you need to be careful.
The problem is health insurance companies are paying people to act as consultants and they're going to push you to sign up with the company that's paying them. It's a big enough problem that the State Attorney General issued a news release today.
It warns people -- do not pay anyone for help in selecting a health insurance plan. The AG advises using those state approved certified navigators. They won't charge you and they don't work for the insurance companies.
Nancy Adams runs the Monroe County Medical Society. She's getting complaints about this and a ton of other things when it comes to the Affordable Care Act. She wants you to know that there are scams and people with conflicts of interest out there. She says remember to use the navigators.
"You can find that list on the heath insurance exchange. Those are reputable people who aren't going to try to steer you in one direction or another. There are other people who have been hired by the health plans and they are going to try to steer you in one direction," Adams said.
Click here for a link to the list of navigators in Monroe County and all counties in New York.
As a general rule remember this -- you don't have to pay anything to enroll for health insurance through the state's healthcare exchange. If someone offers to help you for money, treat very carefully.