Follow up: CVS amends policy after report

Updated: 12/20/2013 11:39 PM
Created: 12/20/2013 9:39 PM WHEC.com
By: Amanda Ciavarri

You may remember last year News10NBC did a report about how a CVS store in Greece was throwing out thousands of dollars in perfectly good merchandise.

We've learned, since that report, that 15 CVS stores in our area are now donating the things they would have thrown out to the Open Door Mission.

This was a story that really fired people up when we first aired it, but now CVS has gone above and beyond to change their system and help those most in need in our community.

Michael Hennessy, Executive Director at the Open Door Mission tells us, "Channel 10 was able to find something that could be better and brought it to our attention and the public's attention. We went to the store and pointed out something and they immediately made it better. That's a lemons to lemonade story."

Let's start with reminding you about the lemons part of this story. Last March, after getting a tip, we found this at the CVS on Long Pond in Greece dozens of hats, gloves and scarves with tags still on them in the trash.

We wanted to know what this was all about, so we took our cameras inside to ask.

Supervisor Ashley Persica told us in March, "We have to scan all of our stuff out, once we scan it out, the scanner will tell us. If it has to be placed in a tote and be sent back to the warehouse, or a dumpster."

We took this issue to the Open Door Mission, who stressed how helpful donating these items could be. After our report, the Greece location teamed up with the mission to do just that. And now 15 CVS stores across our area are now donating each week to the  Open Door Mission.

Robert Williams, of the Open Door Mission, says "The pails that they pack it in stood six feet tall, width of five rows, and it is just amazing. From groceries to seasonal items, gloves, hats, scarves."

The Open Door Mission says thousands of dollar in merchandise is being donated each month. And this time of year, CVS's generosity and ability to change a bad story into a great one, makes them like the Open Door Mission's personal Santa.

If you want to donate items to the Open Door Mission you can click here for more information.


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