Greece man thanks dispatcher and EMTs for helping him save wife's life

Updated: 01/31/2014 6:15 PM
Created: 01/31/2014 4:25 PM WHEC.com

A Greece man’s wife had a heart attack and it was up to him to give medical treatment until EMTs arrived.

On Friday, he and his wife came out to thank the dispatcher and EMTs who helped them.

Frank Greco’s wife had a heart attack back in December. It was up to him to give her chest compressions until the ambulance arrived. Greco says the most important thing he was told was to stay calm.

Greco said, “It just was a total blank. I just stepped in and did what I thought I had to do and what I thought I was doing did save her life, with the 911 operator who had stepped through with me while she was on the phone.”

Susan Utter, 911 operator, said, “When he started to get a little panicked, I’d tell him to take a deep breath, and we're just going to keep doing it until the ambulance gets there and that's what he did."

Utter has been a dispatcher for 17 years.

News10NBC/WHEC-TV welcomes your opinion and interaction on our website, but please remember to keep it clean. If you're advertising for another business, being profane, vulgar or slanderous your post will be deleted. By commenting on this website, you agree that anything you post may be used, along with your name and profile picture, in accordance with our Privacy Policy and the license you have granted pursuant to our Terms of Use. Comments are not pre-screened before they posted.


Few Clouds
25° | 3°
  • Feels like: -6° F
  • Wind: W 8mph
  • Humidity: 80%
  • Thu A few afternoon snow showers
    32° | 15°
  • Fri Windy, chance of snow showers in the morning
    15° | 5°
  • Sat Clouds giving way to sun
    15° | -2°
  • Sun Snow showers
    24° | 6°