Updated: 02/13/2014 8:02 PM
Created: 02/13/2014 7:41 PM WHEC.com
City of Rochester officials are working to make city residents more comfortable with the police that serve them.
Mayor Warren was joined by interim police chief Michael Ciminelli to discuss results of a phone study conducted throughout the city.
Residents were asked to answer questions like how safe they feel in their neighborhood and rate factors of the police department, including response time and how comfortable they are with the officers here.
News10NBC asked Chief Ciminelli what lessons he's taking away from the study.
Interim Chief Michael Ciminelli, Rochester Police Department, said, “What I take away is this the more people actually have contact with our officers, the better they feel about us and that to me is the overwhelming lesson from this survey.”
The survey found residents are divided almost fifty-fifty when it comes to trusting city officers, but seven of every ten people asked say they still have a favorable view of the department.