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Too many potholes

Updated: 02/18/2014 8:14 PM
Created: 02/18/2014 4:50 PM WHEC.com
By: Berkeley Brean

No matter where you live in our community, if you're on your way to work or school, you are bound to hit one of the growing potholes. If you are lucky, you can swerve around it, but on certain roads, it’s hard to avoid the craters including in front of Strong Hospital.

News10NBC drove all over and it’s just our opinion, but this has to be the single worst stretch of road for potholes in the area. Strong Hospital says everyone is complaining about it, including patients, families and staff. News10NBC talked to Monroe Ambulance who says some of their ambulances were damaged trying to get to the emergency department. 

Parts of the road in front of Strong Hospital appear to be eroding and it is what ambulances have to drive through with patients in the back.

James Drew said, “I’ve hit enough potholes that it’s shaken this front bumper a little bit loose.”

James Drew is a courier for local law firms and banks. He says he drives more than 1,000 miles every week. He says because of hitting potholes he's had two re-alignments and all his tires replaced.  His father-in-law did the repairs. 

Drew said, “I wouldn't be able to hold onto much of my paycheck if I didn't have help.”

One of the bad potholes is Empire Boulevard at 590. 

Jim Damon, Damon’s Auto Repair said, “This year has been one of the worst years I’ve seen in probably, I want to say at least the last five to 10 years.”

The damage is sending almost one person a day to Jim Damon’s Auto Repair Shop in Webster. 

Evidence of the damage is outside, buried under several inches of snow. 

Damon said, “This is one of the parts here. This is a lower control arm. This was actually on a new model vehicle. As you can see, the ball joint is coming right out of it.”

Damon pulled out a handful of these things. He says the only thing that can cause this kind of consistent damage is what he calls excessive rebounding. That's car talk for major bumps in potholes. 

If you hit a pothole and break that part of your car, it's going to cost conservatively $400. That's parts, labor and alignment. 

Report a pothole:

All area expressways and numbered routes are maintained by the New York State Department of Transportation. To report potholes on expressways, call the NYSDOT toll-free hotline, 1-800-POTHOLE (1-800-768-4653).

Potholes on City of Rochester streets should be reported to 311 (within the City limits) or 585-428-5990. You can also report potholes to the City of Rochester using their online form by clicking here.

Elmwood Avenue near Strong Hospital

The city says they've patched that part of Elmwood Avenue five times this year. The problem is it snows, they plow it and it rips up the repair. The city says, as soon as we get a break in the weather, they're going to mill this part of Elmwood Avenue and get a better, more permanent fix. 



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