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Sony asks people to stop using certain Vaio laptops

Created: 04/14/2014 6:32 AM WHEC.com
By: Associated Press

Usually companies that make computers are urging people to both buy and use them. So it's worth noting when a company is asking its customers not to use some of their products. In this case, it's Sony.

It is advising consumers to quit using some models of its VAIO laptops. The company warns that the laptops' non-removable battery pack can overheat. Sony is even suggesting that the affected models not be plugged in because the packs could burn the laptop's housing. It's unclear how many laptops are affected.

Sony says it's in the process of creating a program to either repair or replace the computers or give customers their money back. The company says information about how it will make things right with users will be made public within two weeks.





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