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Better Business Bureau: Ransomware computer virus is back

Created: 06/24/2014 12:41 PM WHEC.com

The Better Business Bureau is warning consumers of a recent increase in another type of ransomware called Cryptowall.

Officials with the BBB say ransomware is a computer virus that sends a pop-up message to a person’s computer, claiming to be from the FBI and threatening them with a fine or prison unless they pay up. The virus then locks up your computer.
 
“BBB works with law enforcement and other agencies to protect consumers against computer viruses and cyber-issues,” said Warren Clark, President of BBB serving Upstate New York. “Consumers should make sure their anti-virus software is up to date, and if it does happen to them, to take their computer to an expert or firm - one that's been checked out first at bbb.org - to restore functionality and remove any lurking malware.”

The BBB offers the following tips to protect your computer:
 
Make sure updates are installed

Your computer should have the most recent updates installed for spam filters, anti-virus and anti-spyware software and a secure firewall.
 
Don’t click
Avoid questionable websites. If you are in doubt, do not click on a website or any suspicious links. Spammers use this tactic to try to infect your computer with malware.
 
Be careful on social networks
Social networks are used to transmit and spread this virus and others like it.
 





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