Updated: 08/07/2014 11:10 PM
Created: 08/07/2014 10:31 PM WHEC.com
By: Lynette Adams
A family was tied up and held hostage and a jewelry store was robbed. Now, the search is on for the suspects.
Investigators say the manager of a jewelry store, along with his wife and son, were tied up and held against their will in their own home. The suspects apparently wanted the keys to the store and police say they actually stayed all night in the apartment with their hostages, likely waiting until the Mall at Greece Ridge opened in the morning.
The jewelry store heist and the events that led up to it Thursday morning were still the topic of conversation among workers and customers.
Ian Criticos, manager and server, said, “It is a little unnerving, especially somewhere so close.”
The Jewelry Lab was dark Thursday night and the doors were locked, but when Ian Criticos came to work at Critics Thursday morning, police were everywhere. When Criticos learned what happened, he was shocked and saddened. He knows the owner.
Criticos said, “He is a nice guy. He has been a great customer ever since I started working here. You just feel bad for the guy, hoping whoever did this gets caught.”
Criticos says it is shocking that someone would target a merchant in the mall. Police say whoever did this followed the jewelry store manager home from the mall.
Jaimie Metz, lash technician, said, “I did not notice anything different, but it could have just been occurring right in front of my eyes and I had no idea because it is that easy for someone to follow somebody.”
Metz is a lash technician at a store right next door to the Jewelry Lab. She says she was closing and leaving at the same time this was beginning to unfold. She says it makes her a little nervous.
Metz said, “There will probably be more security guards around this area now that this has occurred, especially around closing time. So I think I will be okay, but I'm still going to watch my back.”
Greece Police say this was not a random crime.
Sgt. Jared Rene', Greece Police, said, "I certainly would say that the information we have now would suggest that they had foreknowledge, and certainly this was a targeted - specific to the family that lived here. They knew what they were looking for."
Police say the store manager and his son were hit in the head by the suspects. News10NBC did see them Thursday night and it appears they are doing okay. Police are not only searching for three suspects. They are also searching for the store manager’s car, a grey 2013 Honda Accord, which was also stolen. Police ask if you see the suspects do not approach them as they could be armed and dangerous.