Updated: 08/27/2014 4:20 PM
Created: 08/27/2014 9:17 AM WHEC.com
If you're a Time Warner customer, you may have noticed you didn't have internet service this morning.
The company says it’s still investigating the cause of the problem. We're told it happened during routine maintenance.
The outage sparked widespread complaints on social media networks.
Time Warner Cable is based in New York. Today, Governor Andrew Cuomo says regulators will look into what caused the outage as they review a proposed merger between Time Warner and Comcast. He said, “Dependable internet service is a vital link in our daily lives and telecommunications companies have a responsibility to deliver reliable service to their customers."