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Widow gets car dealer promo letter addressed to "Dead Dead"

February 15, 2017 08:59 PM

Bonnie Timmerman does not need to be reminded that her husband of more than 50 years is dead. But that's what she got in the mail: A promotional flier from a local car dealership was mailed to her home in Ontario, Wayne County, addressed to "Dead Dead."

This is the second one in a year. It's a promotional mailer from Marina Dodge Chrysler in Webster. That's where James Timmerman bought his trucks, so he was on their mailing list. The dealership sent the mailer with an offer to buy his truck back and they addressed the letter to "Dead Dead."

Billie Jo Timmerman, daughter of the late James Timmerman: "My dad was an honest, caring, great father to everybody."

That's how Billie Jo Timmerman remembers her father. James Timmerman was a fruit farmer in Wayne County. He loved his trucks. He loved his family. He died in August 2015 after a year long battle with cancer.  But twice since his passing, his widow and daughter say a car dealer promotion has been mailed to the house addressed to "Dead Dead."

Bonnie Timmerman, widow of late James Timmerman: "It brought back all the memories of the bad memories."

Not only is the mailer addressed to "Dead Dead," the form letter begins -- "Hello Dead."

Billie Jo Timmerman: "You go from heartbroken to just getting kind of mad."

The dealership on the mailer says Marina Dodge Chrysler in Webster. Bonnie and Billie Jo say the the car dealership hasn't been answering their calls, maybe they'll answer mine. I called and reached the President of Marina Auto Group -- John Gabriele. He declined to talk on camera.

I asked, it would be one thing if his name appeared on the mailer. How is it that he's referred to as Dead?

Gabriele said he didn't know. He says Marina contracts with companies to produce and mail the promotions. The letter that arrived yesterday came from a P.O. Box in Fenton, Missouri. Gabriele promised this would never happen again, which is what the Timmermans want.

Billie Jo Timmerman: "I would be satisfied if someone would give us an apology and promise that these mailers would never come to this house again."

Wednesday afternoon, after we talked, John Gabriele called Billie Jo Timmerman and apologized. He says he's still trying to reach Bonnie Timmerman.

Marina Auto Group has an A+ rating with the Better Business Bureau. We're going to try to track down this mailing company to find out why it made sense for them to mail a letter addressed to "Dead Dead."

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Credits

Berkeley Brean

Copyright 2017 - WHEC-TV, LLC A Hubbard Broadcasting Company

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