Rochester Regional Health changing visitor restrictions Tuesday

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ROCHESTER, N.Y. (WHEC) — Rochester Regional Health Friday announced it will be changing its visitation policy on Tuesday.

Starting on Tuesday, Jan. 11, all visitors must wear a medical mask, not a cloth mask.

Visitors will be asked to have their temperature taken at a screening point before entering and must check out with the screener as they are leaving. Anyone who reports having COVID-related symptoms within the past 10 days or measures a temperature greater than 100.0° will be denied visitation.

There will be no visitation in emergency departments, cancer infusion centers, or for patients on enhanced isolation precautions for COVID-19 except for pediatric patients, labor and delivery patients, patients with intellectual and/or developmental disabilities and cognitive impairments including dementia, and patients in end-of-life care.

Otherwise, patients will only be allowed two visitors who are 12 or older throughout their stay, with only one of them visiting at a time for no more than four hours daily.

There are the following exceptions:

  • Pediatric
    • Two support people designated by the patient or their family. Though only one of those support people can be present at a time.
  • Labor and Delivery (Obstetrics)
    • Before admission, in labor and delivery triage, patients are allowed one visitor/support person as well as a certified doula.
    • Upon admission, throughout labor, delivery and recovery patients are allowed two adult support people as well as a certified doula.
    • Postpartum, the parents are allowed a certified doula, as well as two designated adult support people to be present at the bedside.
  • Patients with intellectual and/or developmental disabilities, and cognitive impairments including dementia
    • One support person on-site at a time in the emergency room or during hospitalization.
    • Once the patient is admitted to a room, they can have an additional visitor who can stay with them for up to four hours.
  • End of life patients
    • Patient and/or family/caregiver may designate two visitors at a time at the bedside. Children must be accompanied by an adult.
    • Visitation for end-of-life situations is not restricted by COVID-19 status or hours. All infection control guidelines and instructions must be followed.
    • Clergy are not counted as one of the two visitors at the bedside.
  • Patients undergoing ambulatory procedures or surgeries
    • One visitor only pre-surgery and post-surgery.
    • The visitor must remain masked at all times and maintain social distancing and hand hygiene. Click here for more information.
    • Pediatric patients may have two visitors.
  • Behavioral Health inpatients
    • Two visitors during site-specific hours.

Visiting hours are as follows:

  • Rochester General Hospital: 9 a.m. – 1 p.m., 4 p.m. – 8 p.m.
  • Unity Hospital: 9 a.m. – 1 p.m., 4 p.m. – 8 p.m.
  • Clifton Springs Hospital & Clinic: 12 p.m. – 8 p.m.
  • Newark-Wayne Community Hospital: 12 p.m. – 8 p.m.
  • United Memorial Medical Center: 9 a.m. – 1 p.m., 3 p.m. – 7 p.m.
  • Behavioral Health Facilities: Call specific site for hours