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Good Question: What about library returns and fines?

Brennan Somers
Updated: May 20, 2020 08:54 AM
Created: May 20, 2020 04:57 AM

ROCHESTER, N.Y. (WHEC) — News10NBC’s Brennan Somers is getting questions about libraries and what's happening with local branches.

As of this week, the main library downtown is back open, to a degree.

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The Central Library of Rochester and Monroe County is offering curbside pickup. You can get books, DVDs and mobile hotspots.

What about returns? Books you've had throughout this outbreak?

Currently, Rochester libraries are not taking returns or donations. So, hold onto what you have until they can reopen.

Elsewhere, branches within the Monroe County Library System remain closed, with different towns offering services online.

The group's website has a list of need to know items. It is posted below:

All libraries in the Monroe County Library System are currently closed to the public.

We wish to inform you of the steps we have taken thus far:

1. Borrowing- Current materials borrowed will now be due on June 29, 2020, allowing you to retain the materials in your possession without fines. We encourage you to keep all materials borrowed until notified otherwise.

2. Holds- Physical hold expiration dates have been extended until further notice. When libraries re-open holds will be filled in order for each library location.

3. Collections- Library user accounts with outstanding fines and fees (above $35.00) that would normally be referred to our collection agency will not be referred at this time.

4. Services- Please continue to check with your local library for changes to services and limited remote services available. During this time, we encourage you to utilize our online resources, particularly Overdrive, where the MCLS has increased resources. Overdrive maintains e-books, audiobooks, and magazines through its website and app.

Please also check with your local public and school libraries for other available online resources and additional services such as reference services by phone, email and text or live-streamed and recorded events.

Libraries will continue to purchase and make available more e-books and e-audiobooks for Overdrive, which can be accessed through libraryweb.org, or by clicking here. Streaming video content is available through Hoopla, a product provided by some MCLS locations, including the City of Rochester, Gates, Pittsford and Greece.

Check your local library website for more information about your community library.

If you have a question you'd like answered, email GoodQuestion@whec.com.


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