Mayor Warren announces new COVID-19 protocols for city offices

Mayor Warren announces new COVID-19 protocols for city offices

Updated: November 19, 2020 05:15 PM
Created: November 19, 2020 02:47 PM

ROCHESTER, N.Y. (WHEC)  — Rochester Mayor Lovely Warren held a Zoom media conference about City Hall beginning new protocols as a result of the COVID-19 pandemic late Wednesday afternoon.


Warren announced that starting Monday, city offices will open at 9 a.m. and close at 2 p.m. for deep cleaning, and staffing will be reduced to 25%. Employees not working at City Hall will continue to work remotely.

Self-service drop boxes will remain open between 9 a.m. and 5 p.m. Mayor Warren reminded people not to leave cash in the drop boxes.

Those entering City Hall will have to have their temperature taken.

Right now no changes are planned for parks and recreation, however, the mayor says that could change if the city is moved into an Orange Zone.  

The mayor says if you need to use other city services, check the hours before heading out.

"Additionally there will be temporary changes to the operating hours of city libraries, Neighborhood Service Centers, the City Clerk's Office and other city offices," Warren said. "Those changes are available on our website at or call 311."

The mayor also said the city's rapid response team is hoping to release an initiative, that will help families develop their own individual COVID-19 preparedness plan. 

She's asking people to make plans about where they will quarantine if they need to, how bills will be paid, how they'll receive meals and whether or not they have necessary medications and cleaning supplies on hand. She's also encouraging people who live alone to make sure their emergency contacts are updated.

Watch the full press conference in the video in the player below (mobile users, click here):

Last week, the City of Rochester was one of several municipalities in Monroe County declared a Yellow Zone because of increasing COVID-19 cases.

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