Conflicting information from state, airport on who must fill out travel forms after Cuomo order

Raven Brown
Updated: July 13, 2020 11:09 PM
Created: July 13, 2020 10:19 PM

ROCHESTER, N.Y. (WHEC) — Gov. Andrew Cuomo issued an emergency health order Monday, calling for out-of-state travelers from places with high COVID-19 rates to provide contact information before arriving in New York State. 

“I got no kind of information about if I come to New York, I got to fill out some from about where I’m from or a hotspot. None of that,” Leo Hinds said. 


Hinds flew to Rochester from Atlanta, which is one of the states on New York’s travel quarantine list.

He was shocked to find out that starting Monday, all travelers from hotspot states have to provide contact information when they get off the plane in New York State.

“To fill out a form I think everybody has to be aware of what's going on,” Hinds said. “Obviously I am not aware and if there is a fine then that is crazy because people need to know what's going on not just be hit by some fine.”

Gov. Cuomo said any traveler that comes from the 19 states on the quarantine list must self-quarantine for 14 days. Gov. Cuomo also said you could face up to a $2,000 fine and a court summons if you don't provide information.

“The state Department of Health will be here starting tomorrow to greet passengers at the gate to help them fill out the forms and remind them what quarantine means here in the state of New York,” Greater Rochester International Airport Director Andy Moore said.

Moore said they're prepared with tables set up by baggage claim that have fresh forms and a dropbox for everyone. 

But even before the policy goes into effect, it's still not clear who at the Rochester Airport has to fill out the form. 

The governor said it's for all flights, but the airport director told us it’s for nonstop flights. 

“This is only for nonstop from states that are impacted,” Moore said. “So right here in Rochester we're talking about nonstop flights on American from Charlotte, North Carolina. We're talking about a nonstop flight on Delta from Atlanta, Georgia and then twice a week we have a nonstop flight from Orlando Sanford on Allegiant. So it's only a small handful of flights that this is occurring on. It's not every single flight coming into Rochester as of today."

Other travelers say they think people shouldn't have to provide their information and there needs to be a better way of notifying those flying before a ticket is purchased.

“If you were going to do something like that you should have sent somebody an email or at least a text message, phone call,” traveler, James Harris said. “Something should have been done beforehand to give people that information that that's going on."

According to the state, those who are traveling and end up connecting from a hotspot state and have been there less than a day, do not have to fill out a form. 

News10NBC is also working to clear up the discrepancy and conflicting information between what the state told us and what the airport said when it comes to who has to fill out the form. 

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