Updated: January 12, 2021 04:09 PM
Created: January 11, 2021 06:37 PM
ROCHESTER, N.Y. (WHEC) — There is frustration for people over the age of 75 who want to get vaccinated. They can sign up under Phase 1b, but none of the providers the state directed them to Monday had any shots.
On the other hand, Rochester Regional Health is breaking some news on this.
Rochester Regional is randomly selecting patients over 75 to get their shots. The first calls went out to them Monday. The first shots are scheduled for Tuesday.
But when our viewers try to do this themselves, they run into all kinds of problems.
Lena Frosini was born and raised in Rochester. She raised seven children. She is 90 years old.
Monday morning, one of her daughters, Andrea Creary, registered her mother to get her vaccine through the state web page.
Brean: "Did you get a scheduled time for a vaccine?"
Creary: "No scheduled time, just an acknowledgment that I had signed up."
Creary says the state gave her this list of providers to call to schedule an appointment for her mom.
The list includes Walgreens, Wegmans, Tops and Rite-Aid.
But when she called, Creary says she was told they don't have any vaccine so they can't schedule any appointments.
Creary: "The fact that now a new group of people, 1b, is eligible for the vaccine but what guidance do we have? Where do we go to get it?"
At 3:30 p.m., Wegmans emailed us saying it was getting a "limited supply" of the vaccine from the state.
The supply is going to these Wegmans' pharmacies: Eastway (Webster), Pittsford, Chili-Paul, Mt. Read and East Avenue.
Rochester Regional Health said it started its phase 1b program. They're randomly selecting patients in the system.
Bridgette Wiefling, MD, EVP, Chief Physician Enterprise Officer RRHS: "We'll be reaching out to our patients from a randomized-generated list that will allow us to call the patients and speak to them with a live body that is going to schedule them into a clinic that works for them."
Brean: "So the first phone calls that people who are 75 and over will get will be tomorrow?"
Wiefling: "They'll start rolling today."
Brean: "And the first shots will be administered when?"
I emailed the governor's office with two questions.
How are you directing people to places that don't have vaccines? And, when are they going to get it?
We did not receive any response from the governor's office.
Rochester Regional says it has 30,000 patients 75 and over. It expects to contact a couple thousand this week.
URMC released the following: "Subject to the availability of vaccine, later this week UR Medicine plans to begin scheduling vaccinations for these patients at two clinic locations – one on the Medical Center campus and one downtown. We will contact each patient directly via telephone, email, and/or MyChart to schedule their vaccination."
In an update Tuesday, Wegmans said all of its COVID-19 vaccine appointments were already booked and it will work to make more appointments available when more vaccines are available.
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