RG&E prepares for power outages during wintry mix starting Wednesday evening

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ROCHESTER, N.Y. — A wintery mix is coming to the region Wednesday evening into Thursday. To prepare, RG&E and NYSEG are gearing up for potential power outages.

A spokesperson says the two utilities are bringing additional crews to the region. Storm readiness teams have been monitoring the weather and planning and mobilizing additional teams to help with any power outages.

The storm is expected to bring snow, sleet, and icy conditions. You can check on the status of outages here for RG&E customers and here for National Grid customers here. Here are some tips RG&E shared:

Stay away from downed power lines

  • Stay at least 30 feet from a downed power line.
  • If a downed wire comes in contact with your vehicle, stay inside and wait for help. If you must get out because of fire or other danger, jump clear of the vehicle to avoid any contact with the vehicle and the ground at the same time. Land with your feet together and hop with feet together or shuffle away; don’t run or stride.
  • NYSEG customers should call 1.800.572.1131 and RG&E customers should call 1.800.743.1701 to report downed power lines or other hazardous situations.

During a power outage

  • Contact neighbors to see if their power is off. A loss of power may be the result of a blown fuse or a tripped circuit breaker.
  • To report a power interruption, contact NYSEG at 1.800.572.1131 or RG&E at 1.800.743.1701.
  • Keep refrigerators and freezers closed as much as possible. Most food will last 24 hours if you minimize the opening of refrigerator and freezer doors.