July 13, 2017 11:24 PM
A popular bridal store is closing all of its locations on Thursday.
All Alfred Angelo Bridal stores are closing Thursday at 8 p.m. There are 62 total stores, with one location on Ridgeway Avenue in Greece. Alfred Angelo makes and sells wedding gowns and dresses.
"They told us it wasn't going to be in on time, then we get a call that I have less than 24 hours to pick it up and then it's wrong," says Allison Toscano, bridesmaid. "It's definitely disheartening and frustrating."
Allison Toscano of Rochester left Alfred Angelo Bridal in Greece with a dress for her sister's wedding -- but she wasn't happy.
"So I showed up to pick it up but it's the wrong dress, but they're not doing any new orders of production of dresses," says Toscano. "So I either get to not be in my sister's wedding or be the only one wearing something different."
An employee of the store who did not want to be identified told News10NBC workers learned at 10 a.m. Thursday morning the store would close that night for good. We've learned wedding consultants and the manager worked all day without pay to reach brides and bridesmaids to come pick up dresses they had in the store. Ten consultants work at this bridal specialty store.
Toscano's sister did get her wedding dress, so did this Greece resident. But she was frantic when she arrived at the store.
"Its devastating, it's heartbreaking, especially as a woman who's a bride and it hurts," said Tiffany, bride.
Tiffany was told her bridesmaids dresses will be shipped directly from the warehouse to them when they're ready in September. "I'm nervous about it. I trust the girls in there. They formed bonds with the rest of us, the bridesmaids. They're consultants that's their job. I trust them when they say it's going to get shipped there."
We did try Alfred Angelo's customer service number to no avail. The store has provided an email address: email@example.com.
Updated: July 13, 2017 11:24 PM
Created: July 13, 2017 02:25 PM
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