Better Business Bureau warns zoom users of new phishing scam | WHEC.com

Better Business Bureau warns zoom users of new phishing scam

WHECTV
Updated: November 29, 2020 07:20 AM
Created: November 29, 2020 07:17 AM

(WHEC) — The Better Business Bureau is warning Zoom users of a new phishing scam.

Zoom, a video conferencing service, has seen a dramatic increase in users due to the COVID-19 pandemic. With an uptick in users, hackers and scammers are using tricks to try and steal your information.

The BBB says users have been receiving messages claiming that your account has been suspended. The emails also provide a link to reactivate your account that you should not click on. Other scams tell you that you've missed a meeting that was never scheduled with a  similar link to reschedule.

Here are some helpful tips from the BBB on how to avoid phishing scams:

  • Double-check the sender’s information. Zoom.com and Zoom.us are the only official domains for Zoom. If the email comes from a similar-looking domain that doesn’t match, it’s probably a scam.
  • Never click on links in unsolicited emails. 
  • Resolve issues directly. If you receive an email stating there is a problem with your account and you aren’t sure if it is legitimate, contact the company directly. Go to the official website by typing the name in your browser and find the “Contact Support” feature to get help.


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