April 23, 2018 07:55 AM
Power companies in our area have been taking a lot of heat after mass outages. Some of you reached out to News10NBC with more complaints. This time it's about a tree trimming project meant to keep the lights on.
Crews are out trimming trees near power lines, but some homeowners are complaining about the way they have been cut.
After massive power outages following the March 2017 windstorm, power companies had to take precautions to make sure widespread outages didn't happen again.
RG&E hired Birchcrest Tree and Landscaping to clear out and trim trees that were near power lines.
David Dailey, president of Birchcrest, says the company sends a letter to your home before they start the job. He also says crews are not taking down trees that aren't interfering with power lines and so far they have not received any complaints.
Even so, News10NBC viewers have complained about the way the trees have been cut but the bottom line is that power companies believe these jobs will help keep the lights on.
Dailey went on to say homeowners have a right to refuse service if they don't want their trees cut. He says you just have to tell the crews that come out not to cut it.
Created: April 23, 2018 07:55 AM
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