October 08, 2018 07:43 AM
There's some confusion over the use of E-ZPass devices in New York State.
Pat Taney was asked to clear it up for this week's Good Question report.
Many people, like Sal Mejia from Greece, were under the assumption that you could use your E-ZPass tag in another car and even share it with a friend.
"Then I was sent a notice of violation in the mail," Mejia said.
It happened after Mejia used his E-ZPass tag, which is normally in his van, in another car he owns.
"I just removed the tag and used it in my other car," he said.
He went on the Thruway, through an E-ZPass booth, and then two weeks later got the violation.
The fine was nearly $18. He quickly called customer service.
"When I explained the situation, they just dismissed the ticket and to be more legal, they just registered that car to my E-ZPass account," Mejia said.
But he should not have received the fine in the first place.
According to the EZ-Pass website, you can share your tag. It "recommends" whatever car you share it with be registered on your account.
But according to Jonathan Dougherty, spokesperson for the NYS Thruway Authority, registering that other car is not mandatory.
"We always encourage it because if a tag is not read, the plate is recorded and if not on the account, customers will receive a violation/toll bill," Dougherty said.
Mejia was pretty sure his tag registered that day but either way he wants to warn other E-ZPass customers. He worries people may have received similar violation notices and paid them without asking questions.
"Anybody who receives those violations, don't panic," Mejia said. "Call customer service."
Here's another rule to know when you share your tag:
The vehicle you share your device with must be the same class as the one you registered. If you registered a passenger car, you can't share it with someone who has a commercial class vehicle or a motorcycle.
If you have a question you'd like answered, send Pat an email to GoodQuestion@whec.com
Updated: October 08, 2018 07:43 AM
Created: October 08, 2018 07:41 AM
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