Good Question: Update on restaurant that abruptly closed

July 08, 2019 08:07 AM

BRIGHTON, N.Y. (WHEC) — Back in January, many of you asked News10NBC to find out why a shiny new restaurant opened and then, soon after, closed.

We have an update for you in this week's Good Question report.


Back in December 2018, Tim Hortons on West Henrietta Road in Brighton was built, opened its doors and then just 10 days later, closed.

Last week, the store manager reached out to News10NBC with an update.

"We're back open — this time for good," Michelle Patterson said.

Patterson is district manager for the local restaurant group behind the franchise.

Back in 2018, the restaurant was built and owned by a group called Ninety Rock. They had abruptly shut their doors days after opening.

A source told News10NBC at the time it had to do with a dispute between Tim Hortons' parent company and Ninety Rock. The restaurant group was bought by McKay Hospitality, and they were able to work out the details to open the store back up.

"We (McKay) have about 450 employees, 20 locations and are growing," Patterson said.

The company would not get into the past issues, but Patterson is now working to get the word out after drivers have been passing the empty storefront for nearly two years.

"We've been doing hospitality runs — dropping off coffee and doughnuts to neighbors and other businesses," Patterson said. "We're really trying to get people to realize the lights are really on this time. It's not just an empty building."

If you have a question you'd like answered, send Pat an email at


Pat Taney

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