Good Question: What happened to 7-Elevens in Rochester?

August 27, 2018 09:06 AM

You may have noticed more empty storefronts in Rochester. Several 7-Eleven stores have been shut down, and many of you asked Pat Taney why for this week's Good Question report.

Something is missing in the Lyell-Otis neighborhood in Rochester.


"They closed for no reason," Christina DeLeon said. "It was open one day and boarded up the next.

Two 7-Eleven stores near her home abruptly closed. The latest location to shut down was on Emerson and Glide streets.

"I don't get it, they were really busy," DeLeon said.

News10NBC found out at least four other stores in the city have also closed over the past couple of months.

Pat reached out to 7-Eleven to get answers. Despite numerous requests, the corporate offices remain silent. 

He did reach out to the owner of a 7-Eleven on Monroe Avenue in Rochester, which remains open. It's a franchise.

The owner said corporate pulled the plug on the other stores but did not know why.

The mystery is leaving folks like DeLeon hoping something else moves in to fill the void.

"The sad part is it's a convenient location for everyone," DeLeon said. "They even afforded opportunities if you were in the WIC program so they had opportunities for you to go there."

Rochester is not alone. Several 7-Eleven stores also recently closed down in Syracuse.

Like in our case, the company did not respond to requests from media outlets there either when asked why they shut down.

If you have a question you want Pat to answer, e-mail him at


Pat Taney

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