Good Question: Why are traffic cameras still down?

July 16, 2018 07:31 AM

There are more problems with a website many of you use to check your daily commute.

Pat Taney was asked again about online traffic cameras in Monroe County for this week's Good Question report.


We first did this story about six months ago. Back then, the New York State Department of Transportation promised it was going to fix cameras, showing real-time traffic, by last winter. That still has not happened, so what's going on?

When we last did this report, a few of the cameras were working, now the problem is even worse. This time, we could not access any cameras when we tried. The page on the Monroe County traffic website is dead.

Six months ago, a state DOT official said the cameras would be up and running in a few months. Since that did not happen, we reached back out.

"DOT expects the traffic camera feeds to be available by early fall," spokesperson Curtis Jetter said.

So what's been the holdup? As we reported several months ago, the cameras were once operated by a private company called Traffic Land. That contract is now over and the state is working to take over the cameras, but missed the deadline to get them back online by this past winter.

"In the meantime, the DOT has been collaborating with Monroe County to pool resources, share systems, and use the same tools and software, allowing both agencies to access each other's cameras and share data until the traffic camera are fully operational," Jetter said.

Jetter recommends people use the website, but that page only gives commuters the chance to see still images of traffic, not live video. We also checked and that website has had a few snafus as well, many viewers claiming that it is also down quite a bit.

We also discovered this is not only an issue in Monroe County. There are problems with other cameras all over the state right now.


Pat Taney

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