September 24, 2018 06:15 PM
When is enough, truly enough?
News10NBC has been exposing problems inside Sodus Rehabilitation and Nursing Center for nearly a year, but a recently obtained video shows the condition of a leg wound left mostly untreated for weeks.
The 52-year-old woman nearly died from infection.
The video is very graphic and was provided to News10NBC Investigative Reporter Jennifer Lewke.
News10NBC had an internal debate about whether it was too graphic to show on TV, but we came to the conclusion that in the interest of the safety of those still living in the facility, we would share it.
During the course of our investigation, we've showed you disgusting pictures of some of the conditions inside Sodus Rehabilitation and Nursing Center but it all pales in comparison to the condition this patient's leg was in while she was in rehab at the facility in the summer of 2016.
The Geneva woman was in kidney failure and had a buildup of fluid in her legs.
A wound opened up on the outside of her leg and grew quickly. It was the nurses at the outside Dialysis Center who noticed a foul smell and discovered the wound under a bandage.
They rushed her to Geneva General Hospital where she was admitted for a month due to advanced skin lesions requiring surgery.
She also had a MRSA infection and required extensive reconstructive surgeries.
The New York State Department of Health inspection records show Sodus Rehabilitation and Nursing Center has been cited on a number of occasions for lack of proper wound and sore care.
Calls and emails to the facility, it's ownership group and the law firm representing the owner continue to go unreturned.
The NYSDOH maintains it's investigating and its inspectors are making trips to the facility often.
There's also a listed ombudsman for Sodus Rehabilitation and Nursing Center. An ombudsman is a volunteer who is trained to meet and talk with patients and bring any concerns they have to management, or direct them to state regulators to file complaints.
On Monday, News10NBC Investigative Reporter Jennifer Lewke spoke with the director of the Ombudsman Program for Lifespan which covers Sodus Rehabilitation and Nursing Center.
News10NBC Investigative Reporter Jennifer Lewke: "When you see the pictures of what's going on in there, what goes through your mind?"
Alana Russell: "Well, I think it's just very unacceptable. Anything to do with poor quality of care, poor quality of life is really quite upsetting no matter who you are and especially if it's your person."
Lewke: "Upsetting is one thing, but in some cases this looks to be the difference between life and death."
Russell: "As I said, the word is unacceptable."
Lewke: "You can walk up and down [the halls] and ask them how they're doing but if you don't have the power to push it to the next level and say, 'I'm looking with my eyes and I don't think this looks right,' where's the benefit in this program?"
Russell: "I think the benefit really comes from that we are a neutral party. We're a mediator in the sense that we try to take an issue when it's this small before it crescendos to this large."
Individuals who have a complaint or concerns about nursing homes should call the DOH's Centralized Complaint Intake at 1-888-201-4563.
Created: September 24, 2018 06:15 PM
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