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Local hospitals dispute lower ratings

Local hospitals dispute lower ratings

March 21, 2019 03:34 PM

WASHINGTON (WHEC) -- Local hospitals are disputing a new report card that shows they've gotten worse. 

Medicare's Hospital Compare uses a five-star rating system. It considers seven factors when determining a hospital's rating: mortality, the safety of care, readmission, patient experience, the effectiveness of care, timeliness of care, and efficient use of medical imaging.

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Most local hospitals were rated three or four stars when the report was done in 2017, but this year, none of them scored higher than three stars. Geneva General Hospital is one of the worst, getting just one star.

Health officials responded to the report in statements to the Messenger Post:

“At Thompson Hospital, we are always in favor of transparency when it comes to the myriad of information available to patients,” said UR Medicine Thompson Health President and CEO Michael F. Stapleton Jr. “In the spirit of empowering local healthcare consumers with information, however, we feel strongly that data should be presented within the proper context so people can consider for themselves how truly meaningful it may be.”

Lara Turbide, vice president of community services for Finger Lakes Health, which covers Geneva General and Soldiers and Sailors Memorial hospitals, says it's important “to look at the whole picture” and “ask questions behind the data.” "We know there is room to improve," she adds.

“Rochester Regional Health continues to lead the way in the delivery of high quality, safe patient care to all we serve," said Veronica Chiesi Brown, public information officer for Rochester Regional Health, which oversees Unity Hospital and Clifton Springs Hospital & Clinic.

Click here to see Hospital Compare ratings.

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