News10NBC Investigates: Sheriff, police investigating 5 skimmers on local ATMs

Berkeley Brean
Updated: November 19, 2019 06:43 PM
Created: November 19, 2019 06:24 PM

ROCHESTER, N.Y. (WHEC) — The Monroe County Sheriff's Office and police in Brighton and Rochester are investigating at least five instances where a skimming device was put on an ATM machine.

A skimming device is secretly placed on an ATM and it captures your bank card information when you put your ATM card in. That's the first step in the thieves getting your money.


The sheriff's office tells News10NBC the skimmers we found on ESL ATMs in Pittsford, Honeyoye Falls, Chili, Brighton and the City of Rochester. 

The exact locations were:

  • 3169 Chili Avenue, Chili 
  • 11 State Street, Pittsford 
  • 145 W. Main St., Honeoye Falls 
  • 1881 Monroe Avenue, Brighton (12 Corners)
  • (We are still waiting for the location in the city.)

They were on the ATMs between Aug. 10 and Sept. 7. The sheriff's office says no one has been arrested. 
News10NBC contacted ESL and got this statement: 

"We were aware of skimming devices being placed on some of our ATMs. The devices have been removed," Tina Knapp, Vice President, Director, Payments and Service Support wrote."The security of our members' accounts is of the utmost importance to us. We continuously look for ways to update our security precautions to reduce the impact of these schemes. At this time, all ESL members impacted by fraudulent transactions due to the device have been completely refunded and we are working closely with the authorities on this investigation."

All this leads into my investigation into your security if you use an ATM inside a bank after hours. You have to swipe a card to unlock the door to get to the ATM in the lobby. The lock is required by state law and designed to make you feel safe. 

But you're going to want to watch News10NBC at 11 p.m. to see what happens when I use my Wegmans card and a two gift cards on those locks.

Chief Investigative Reporter Berkeley Brean: "Did you know that you could use regular cards like this to get in?

Customer: "No sir. Oh my gosh."

Brean: "Isn't that something?"

Customer: "It is something."

News10NBC thinks the doors we opened should open some eyes.

Our investigation airs tonight on News10NBC at 11 p.m.

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