Domestic violence centers still open for help during coronavirus outbreak

Raven Brown
Updated: April 07, 2020 10:17 AM
Created: April 07, 2020 06:26 AM

ROCHESTER, N.Y. (WHEC) — RESOLVE Rochester provides intense therapy, counseling and confidential domestic violence help for all people.

Typically, clients come to the office for one-on-one counseling and therapy. Now with the coronavirus, they are doing all of that virtually.


Interim CEO Mary Whittier said for some clients it's not a safe thing to call because they are living with their abuser. She said if there is a situation where someone feels vulnerable and needs help they can get help at their office.

According to Willow Domestic Violence Center, after Monroe County closed schools, Willow received a spike in calls and requests for safe shelter. Since then, calls remain steady.

Whittier said at RESOLVE, they have noticed fewer calls than usual and that it's a big worry for them.

"Being close and not being able to get away or not being able to either run an errand or go to work or go visit family members…all those things that were tactics or the ability to get away are gone now and it really is going to mount and mount and mount,” Whittier said.

News10NBC also reached out to the Monroe County Sheriff's Office. 

According to statistics, they investigated 238 domestics in March 2019 and 215 domestic cases in March 2020 indicating they are down slightly by a year-to-year comparison.

Whittier said domestic abuse calls will rise when society opens back up. She claims the number of child abuse and sexual abuse calls will also go up.

Resolve is located at a confidential site, if you need to reach them you can by phone: 585.425.1580 or by email:

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