Senators demand review process of NYSEG, RG&E following recent wind storm

Senators demand review process of NYSEG, RG&E following recent wind storm

April 10, 2018 10:44 AM

Senators Chuck Schumer and Kirsten Gillibrand are demanding a review of the process for restoring power in the wake of outages following last week's wind storm.

In a letter to Carl Taylor, the president and CEO of NYSEG and RG&E, Schumer and Gillibrand also request transparency about what steps the companies are taking when responding to major storms.

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NYSEG and RG&E originally told local officials and customers it would not take more than 24 to 36 hours to fully restore power, which the senators describe as inaccurate. Power was not fully restored until 72 hours after the storm.

“We write to express our deep concern over the extended power outages for thousands of New York households following the April 4th high wind storm, as well as concerns we heard from constituents and local officials about a lack of communication, and in some cases miscommunication, from NYSEG. The storm resulted in widespread damage, dangerous roads and conditions, downed trees, and prolonged power outages across Upstate New York,” the senators wrote. “As you assess your response to the winter storms that have occurred across New York State, we urge you to look closely at the procedures you used to communicate with members of the public and with local officials, many of whom are relied upon to provide information and resources to the public.”

The utility companies were criticized and investigated for how they handled the wind storm in March of 2017, taking nearly a week to get everyone back online.

Click here to read the letter in its entirety.


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