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Some businesses in Phase Two already serving customers

Andrew Hyman
Updated: May 29, 2020 11:56 PM
Created: May 29, 2020 11:50 PM

ROCHESTER, N.Y. (WHEC) — Just hours into Phase Two of reopening in the Finger Lakes Region, several local businesses were back in action, News10NBC stopped by a couple of shops as they let in customers for the first time in months.

Our first stop was Record Archive in Rochester, and when we walked in, the music was playing, and some customers were back searching through several sections within the store’s large warehouse.

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On day one of Phase Two, store manager Marta Filipeck says Friday was a soft opening of sorts.

"We decided why not, let's open the door and see what happens," she said.

While confusion over Phase Two led to some frustration and delays among some industries, Friday was a day the place planned for, and you'll notice it when you walk through the door.

To keep up with state guidelines, the store has everything from mandatory sanitizing stations, to a re-directed walkway, and if you don't have a mask, they'll give you one. Filipeck says it an effort to keep safe while giving people a reason to get out of the house.

"We're just saying hi, we're here, we can't wait to see you guys again," Filipeck said.

It's the same attitude over at Finesse Barber Shop on Dewey Avenue, as for the first time in a long time, owner Tykim Whisonant was at the chair, cutting hair.

"I was like really itching to cut hair," Whisonant said.

While he took in a few cuts today, it's not the same as before. Like with retailers, hairstylists need to take precautions, too, from taking appointments only to requiring people wear masks and now, for stylists and barbers, face shields are required in addition to masks.

Monroe County began handing masks and face shields out to licensed shop owners earlier in the day.

"This is about making sure that as we go through phases of opening the economy, we do it in a safe way and a responsible way so that we can keep going through those phases," Bello said.

While this current phase is just starting, both Filipeck and Whisonant say the customer flow should increase with time, which they say will make enforcing their guidelines all the more important, but they’re ready.

"I feel like this is a good thing, taking the steps that we're taking to do it," Whisonant said.

Per guidelines, hair salons are encouraged, but not mandated to take a COVID-19 test prior to reopening, however, tests are mandated for owners and employees every 14 days after they open. 

Several shop owners we spoke to told us they are holding off on reopening until at least next week. Record Archive previously offered curbside pickup, and we’re told that will continue regardless.


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