Sprint and T-Mobile merge, creating new wireless giant

Updated: April 02, 2020 05:49 PM
Created: April 02, 2020 10:57 AM

ROCHESTER, N.Y. (WHEC/AP) — Mobile carrier T-Mobile has completed its takeover of smaller rival Sprint, creating a new wireless giant that rivals AT&T and Verizon in size. 

The combined company will operate under the name T-Mobile and have more than 100 million customers.


The deal was announced two years ago and has taken a long time to close because of pushback from state and federal regulators. New York, California, and other states had attempted to block the deal on antitrust grounds, but a court decision in February paved the way for the third- and fourth-largest mobile carriers to complete their merger.

Backers of the deal argued that combining T-Mobile and Sprint creates a strong number three U.S. wireless carrier behind Verizon and AT&T. Critics contended the merger leaves consumers with fewer choices and leads to higher prices.

T-Mobile announced last May that if the deal went through, it would open a call center between Jefferson and Clay roads in Henrietta, creating more than a thousand jobs.

In a statement, a spokeswoman for T-Mobile told News10NBC, “We still have new Customer Experience Centers as part of our business plans and look forward to moving toward them. No specific details to share at the moment.”

Rochester Chamber of Commerce President Bob Duffy said he spoke with T-Mobile earlier this week about the proposed local call center and believes the project is still a go. 

“At this point, I have not heard otherwise. I spoke with one of their VPs this week. They are dealing with the COVID-19 virus just like we are so their number one priority right now is the safety of all their employees and families and themselves but when this abates, I imagine we'll have more robust discussions…When you look at the impact of 1300+ jobs coming here, maybe 200 construction jobs, that's huge for an economy right now that is staggering with this Cornonavirus,” Duffy said.

T-mobile has, over the past several months, done site work at a location along Clay Road near Jefferson Road where the call-center would be located.

“I've heard people minimize call center jobs, I really chafe at that, any job is a good job right now and the economy is changing before our very eyes,” Duffy said.

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