Local tech experts deployed ahead of Hurricane Florence

September 12, 2018 06:10 PM

A local team of tech experts are deploying ahead of Hurricane Florence.

Employees with Datto have formed a Disaster Response Team, which was launched in 2017 ahead of Hurricane Harvey and Irma.

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The team will station in Raleigh, NC and will be in place ahead of the storm in order to respond as quickly as possible.

The tech experts help local businesses and shelters get back online; connecting their systems to 4G LTE coverage through a remote device.

"Our team members have been working with FEMA and the technology response teams with the government in bringing back critical infrastructure," explained Datto CEO Austin McChord, adding his team has received training for responding to a disaster area.

His company is headquartered in Connecticut with offices in Rochester.

"No one is charged with the equipment we deploy. Our company ethos is to do the right thing and as a technology response team, this is the right thing for us to do," said McChord.

"With this storm, it looks like flooding will be as much of a danger as wind. It doesn't take a lot of water to knock out infrastructure like cable and internet. Things that can take weeks to build it back," he explained. 

Instead, it takes his team hours to get a business or shelter hooked up, allowing survivors to connect with loved ones for the first time following the storm.

In addition, it helps businesses get their doors back open so they can serve their community.

"For Irma, for example, we got a roofing company back online. They were the first in the area," said McChord, explaining most businesses, from restaurants to medical centers, are unable to open without internet or phone lines. 

"It can mean everything to them. It's saving their livelihood," he said.

For more on the Disaster Response Team, click here. 


Stephanie Robusto

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