Good Question: Are toll collectors losing their jobs as Thruway moves to cashless tolling?

Brennan Somers
Created: November 10, 2020 07:00 AM

ROCHESTER, N.Y. (WHEC) — It's one of the most asked questions out of the many News10NBC is answering for you as the New York State Thruway goes to cashless tolling this month.

What happens to all the toll collectors when the Thruway goes cashless?

The short answer — they're out of luck.

Some 1,100 toll booth jobs are getting cut. Most of those workers are part-time.

RELATED | Good Question: How do I get an E-Z Pass?

The New York State Thruway Authority addresses this on its site:

"Since the announcement in January 2018, the Thruway Authority commenced with a detailed outreach program including dedicated resources to connect all impacted toll employees with future professional career opportunities and potential career paths.

When it comes to the 200 full-time toll positions, Thruway officials say about a third are eligible for retirement.

The date for the switch to cashless tolling still hasn't been set, but we know it is happening this month. After the switch, you'll have to have an E-ZPass or pay tolls sent through the mail.

There won't be any toll booth workers, marking the end of 66 years of service on the Thruway.

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If you have a question you'd like answered, email GoodQuestion@whec.com.


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