Updated: October 22, 2020 08:57 AM
Created: October 22, 2020 04:58 AM
ROCHESTER, N.Y. (WHEC) — Here's a Good Question—who's responsible for collecting bills racked up along the Thruway?
We’ve been telling you to get ready because it's finally happening. The Thruway is going cashless in November.
You won't be able to pay your tolls with bills or coins along your trip. Instead, readers overhead at gantries will scan your EZ-Pass. If you don't have one, they'll take a picture of your license plate and bill the registered owner with the DMV.
The DMV’s website walks you through the process:
So who makes sure what's owed actually gets paid? The site addresses that too.
If a notice of violation is not paid within 15 days of the issue date, then the notice of violation may be referred to a collection agency. Collection agencies are responsible for collecting the tolls owed and the violation fees incurred.
If your case has been sent to a collection agency, they will send you correspondence through the postal service. Motorists may also make a payment with the collection agency online.
To dispute a debt, motorists should contact the collection agency directly using the number referenced in the notice. Collection agencies are required to comply with New York state law concerning debt collection.
News10NBC's Brennan Somers answered your questions during a Facebook Live. If you missed it, watch it here.
If you have a question you'd like answered, email GoodQuestion@whec.com.
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