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Rochester In Focus: Ambulance call volume down 40% since start of pandemic

Emily Putnam
Created: June 21, 2020 10:00 AM

Fear of coming in contact with the coronavirus has kept many people from making life-saving 911 calls during the pandemic. 

Tom Coyle is the President and CEO of Monroe Ambulance and the Chair of the United New York Ambulance Network. Since the beginning of the pandemic, he and his team have seen a dramatic decrease in emergency calls. This is likely due to people thinking they'll come in contact with the coronavirus if they enter a medical setting. 

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Also since the start of the pandemic, Monroe Ambulance has seen a 63% increase in cardiac arrests and unattended deaths. It's important to remember that if you are in need of emergency medical attention, you should not hesitate to call an ambulance for help. Tom and his team are taking extra precautions to ensure equipment is thoroughly sterilized and patients are as safe as possible. 

Tom says "Across the state, hospitals and outpatient facilities are reopening for elective surgeries. These actions by the state signal that it is time for us to go back to receiving necessary medical attention."


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