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Good Question: Why aren’t all fitting rooms open?

Brennan Somers
Created: June 26, 2020 04:54 AM

ROCHESTER, N.Y. (WHEC) — Week by week, phase by phase, the guidelines for what's allowed continue to change as Rochester and the Finger Lakes reopen.

Take shopping for example, early on you couldn't do anything other than shop online or get curbside pickup for retail.

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A viewer named Joann asked News10NBC’s Brennan Somers about this: If retail stores are open e.g. Marshall's, Kohl's why aren't their fitting rooms open to the public?

So here's where there might be a little confusion. Stores don’t have to open fitting rooms for customers. It's their choice.

If they do, there are rules.

Here's what's mandatory: Ensure fitting rooms are equipped with appropriate cleaning and disinfection supplies for employee and customer use, including hand sanitizer.

Here’s what’s recommended: Clean and disinfect fitting rooms after each customer’s use.

This is up to each company.

To Joann’s point, the group that runs Marshalls has temporarily closed fitting rooms in the U.S. and reduced fitting room occupancy by 50% in Canada. Kohl’s is doing the same.

Customers won't be able to try on something before they buy until further notice.

If you have a question you would like answered, send an e-mail to GoodQuestion@whec.com.


Copyright 2020 - WHEC-TV, LLC A Hubbard Broadcasting Company

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