In-Depth: A ride-along with Rochester's PIC team |

In-Depth: A ride-along with Rochester's PIC team

Jennifer Lewke
Updated: April 23, 2021 05:46 PM
Created: April 23, 2021 11:35 AM

ROCHESTER, N.Y. (WHEC) — The city's new Person in Crisis (PIC) team, put together following the death of Daniel Prude, is now responding with Rochester Police to all calls relating to mental health and substance abuse. 

News10NBC Investigative Reporter Jennifer Lewke went in-depth, spending a day with the PIC team to get a better feel for the work they do and the difference they're hoping to make in the community. 

They showed up for the ride-along with the PIC team and right away, they were out the door.   

Watch the video above to see what they encountered with crisis social workers Dre Johnson and Renee Brean.

The PIC team has only been co-responding with police for about a month. If there's a threat, the PIC team typically waits a block or two away until police clear the scene, but in some cases, they help from afar. 

A key part of the job is following up, to ensure the people they encounter get the help they need long-term. 

During a typical eight-hour shift, each two-person PIC team responds to 5 to 10 calls. Over the next few months, the city plans to double the size of the team to about 30 members. 

Johnson hopes people look at the PIC team as allies, not enemies, who can deescalate situations and bring change to the city of Rochester. 

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