Updated: May 09, 2021 02:39 PM
Created: May 08, 2021 07:57 AM
PENFIELD, N.Y. (WHEC) — Several townhomes in Penfield were severely damaged after a fire broke out Saturday morning.
The Monroe County Sheriff's Office responded around 4:30 a.m. to New Wickham Drive in Penfield for the report of a structure fire.
"I heard from the neighbors that the first call went in at 4:30 a.m,” says New Wickham Drive resident Jennifer Hunt. “By 5 a.m., everywhere you could see was fire trucks and emergency vehicles on this private drive and on the large busy road and all through the complex."
Neighbors say they saw at least five different fire departments respond to the call this morning, and crews were there for about five hours.
"All the fire was through the windows and through the roofs and you could easily see that the garages were also engulfed because they're attached, which means those people also lost their vehicles," says Hunt.
Several townhomes and cars were destroyed. In fact, cars still parked in their spots had the rubber seared off of the tires. The damage was so severe that most of the items in the rubble were unrecognizable.
Most of the people who lived in the homes were in them when the fire started, except for one family that was traveling out of state. Thankfully, all were evacuated in time and no one was injured.
Amid the debris, one neighbor discovered a piece that she found encouraging.
She stumbled upon a charred piece of paper lying in the grass that was formed into the shape of a heart by the flames.
The neighbor found out that the piece of paper was from the book “The Rescue” – a small glimmer of hope among the devastation.
The cause of the fire is under investigation.
Copyright 2021 - WHEC-TV, LLC A Hubbard Broadcasting Company