Monroe County Republicans call for DMV changes as long waits persist

Created: April 16, 2021 03:44 PM

ROCHESTER, N.Y. (WHEC) — Republican leaders in Monroe County are calling for changes at local DMV offices.

Thursday morning, members of the County Legislature addressed what they call "widespread and unacceptable failures."

They say the DMV system is currently booking appointments for select transactions at the earliest four to six weeks out.

And in some cases, like for permit testing appointments, they say wait times at select branches are several months long.

They're calling for three improvements: Safely reopening mobile DMV branches, instituting an appointment confirmation and cancellation system and allowing drive-in appointments.

"Residents should not have to wait for over a month to receive services they need immediately," Republican Majority Leader Steve Brew said. "Many taxpayers, businesses and municipalities are finding no other solution than to go to other counties to conduct business."

County Clerk Jamie Romeo says the DMV is still appointment only because of the governor's executive order.

News10NBC checked and found other places, like Ontario County, are taking walk-in appointments.

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