Good Question: More delays with NYS Thruway plaza work?

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ROCHESTER, N.Y. — Let’s answer a good question about the complete revamp of the rest stops all up and down the New York State Thruway.

A few months ago, we told you that some of the work was running behind schedule. How about now?

Jim asked: “(I’m) curious why there has been no work done on buildings. Steel framework has been started but there has no work been done for months.”

To start, ten thruway service plazas closed for construction last year. The first phase of a $450 million work project to flip every rest stop on I-90.

The closest rest stops to us, Pembroke, Clifton Springs, and Junius Ponds, all shut down last year to begin phase 1. Two others, including the one east of Syracuse, are done. It just reopened on Monday.

Some of the rest stops should’ve been open by March. I was told that the contractor doing the work ran into issues early on related to COVID and the supply chain.

The ripple effects have pushed back the target dates for other plazas.

You can check the work progress and updated timeline anytime on the NYS Thruway’s website. I did and doubled back with thruway officials. The Junius Ponds Plaza near Geneva is still scheduled to reopen by the end of September. Again that site is one of those that got delayed.

The Clifton Springs and the Pembroke Plaza rest stops were both supposed to be done this fall. The completion date for them has been bumped to early 2023.

If you have a good question that you want us to answer, email Brennan Somers at