Rochester Regional Health leaders speak about telemedicine as urgent care alternative

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ROCHESTER, N.Y. — With winter illnesses spiking around the country and here in New York State, medical facilities are being overwhelmed.

Rochester Regional Health held a news conference on Thursday morning to promote telemedicine, an alternative to visiting urgent cares or emergency departments.

Rochester Regional says telemedicine serves as a great resource for non-emergency care without leaving the comfort of your home.

“There’s some discretion that should be used but if you’re just looking for guidance or you have mild symptoms and are trying to figure out what’s going on, I think it’s a way to really help offload a lot of the more overwhelmed departments,” said Ryan Peterson, a physician assistant at ExpressCare.

ExpressCare acts as a virtual urgent care, providing on-demand, virtual visits with a Rochester Regional Health provider, 7 days a week, wherever you are. Visits are currently available Monday – Friday, 9 am – 9 pm, and Saturday – Sunday, 9 am – 5 pm for patients ages 2 and older.

You can learn more about ExpressCare here.