Ontario County 911 system restored after temporary outage

UPDATE, 4:50 p.m. Friday, Dec. 2: The Ontario County Sheriff’s Office said the county’s 911 system is back in service.

CANANDAIGUA, N.Y. If you live in Ontario County, the 911 system is down right now for all of Ontario County.

All calls will be forwarded to Monroe County until service is restored. Please let the dispatcher know immediately that you are calling from Ontario County.

Texting 911 is still working, but if you are having a true emergency, dial 911 first.